Understaunin uiser ratings

The G2G rating system bigs up trust an transparency for aw users. Ratings are final anes the editin period ends. G2G Support doesnae maually change, remove, or edit ratings.

Guidelines for Sellers and Buyers

• For Sellers: Gie excellent service tae avoid low ratings. Communicate clearly wi your buyer an deliver orders on time. High-quality service is the best way tae ensure positive feedback.
• For Buyers: Think carefully afore ye submit a rating. Your feedback affects the reputation o the seller. Anes the editin window closes, your rating is permanent.

How tae Submit an Edit Ratings

• Submission: Ye can submit a rating efter the order status is "Complete." We encourage baith buyers an sellers tae submit a rating promptly — your feedback helps bigg a trustworthy marketplace for awbody.
• Editing: Ye can edit your rating yin time within 30 days. Tae mak changes, gang tae the Order Details page an select "View Rating." Efter 30 days, the rating is permanent an cannae be changed.

Resolvin Rating Disagreements

If a user feels a rating doesnae accurately reflect the transaction, we recommend the follaein steps:

1. Use the G2G Chat system tae contact the ither pairty politely.
2. Explain your concerns an try tae reach a mutual understandin.
3. If the rater agrees tae change the rating, they may dae sae themsels usin the "View Rating" button on the Order Details page, providit the 30-day editin window is still open.

Please note: G2G Support cannae intervene in thir discussions or maually change a rating, even if baith pairties reach an agreement efter the editin window has closed.

Sellers maunnae mak refunds, replacements, or ony form o resolution conditional on a buyer changin or removin their rating. This behaviour is considered a form o threatenin conduct an a direct breach o G2G's seller rules. Sellers wha engage in this practice risk account suspension or permanent ban.