Order cancellation an credit caird authorisation haud

Nae: For Singapore users, please refer to this article instead:
Order Cancellation and Credit Card Authorization Hold for SG Users

Whit is an Authorisation Haud?

An authorisation haud is a temporary deduc tion frae yer available credit or account balance. It happens whan a merchant asks yer bank tae approve a specific amount afore the actual payment is completed.

Whaurfore is an Authorisation Haud Needit?

Authorisation hauds are used tae verify that the buyer has eneuch funds or credit tae cover the purchase amount. This helps prevent payment issues later in the transaction process.

Hou Does an Authorisation Haud Work?

• Whan ye place an order, a request is sent tae yer bank tae authorise a certain amount.
• The bank temporarily hauds this amount, makkin it unavailable for ither uise.
• The amount is only charged whan the seller finalises and accepts the payment.

Common Misconception: Double Charging

It may seem as thoch ye've been charged twice — ance for the authorisation haud and ance for the actual transaction. In reality, the haud is juist temporary and will be replaced by the final charge ance the transaction gies through.

Whit Happens Whan an Order is Cancelet?

Gin yer order is cancelet afore payment is completed, the hauden amount will be fully releeved by yer bank. Ance releeved, it's as if the transaction never happened.

Whaurfore Does It Tak a Few Days tae Get the Amount Back?

The delay is usually due tae internal processing times atween the bank and the payment network. Maist banks tak a few business days tae update yer balance efter canceelling a transaction.