Owericht

Sellers can noo gie the buyer a refund richt on a complete order. Ance an order wis complete, buyers coud nae langer report an issue — sae even when a seller wis willing tae refund, the case had tae be escalatit tae G2G. This new feature lets sellers handle it thirsels, simplifying the process an improving the experience for baith pairties.

Hou tae Gie a Refund

1. Gang tae the complete order ye wish tae refund.
2. Click the Refund button on the order.
3. Mak a refund reason an submit.

Important Nicks

• Sufficient Seller Credit required: Ye maun hae a Seller Credit balance mair nor or equal tae the order amount tae process the refund.
• Nae supportit for: Boosting, GamePal, an Coaching orders.
• Refund destination: The available refund options (original payment method an/or Store Credit) are determined automatically by system rules, based on the buyer's payment method an region. Please select frae the options shawn. If only ane option is available, that is the only refund destination for that order an cannae be changed.