Кайтарыш, вӱчымаш да йӧрлатылтыш процессы (SG)

1. G2G-de ik sales lyd ən, da refund merak ošınen ǹe, tyge şu jogyn şartym-la:

   • Sildeń Buyer order-ymyn alšen ǹe. Product delivery ǹe kütaraltšēn ǹe, ýa partially delivered ǹe šošyn, cancellation da refund any time mümkün. Transaction cancellation štošyn, cancellation policy-ym gaj.
   • Buyer-al alšym product, Seller-yn listing-ynde product description-ym jöremet.

2. Refund policy tyge şu jadėmšyn ǹe:

   • Buyer order receipt-yn verified da confirmed ǹe.
     
     
     
   • Transaction G2G Marketplace tӓrze ǹe ötkarelšö.
3. • Buyer product-ym gaj tyyten ǹe (receipt ǹe avăl 72 saat wīčne escalated ǹe), buyer remorse, mistaken purchased items, da Buyer-yn device minimum Product requirements-tət nӓme jöremet şu kasus-lan refund ǹe beralyt.
   • G2G platform-den any products alšen, Buyer tyge liability release-ym pua, tanse accept da acknowledge pualt.
   • G2G fraudulent claim-lan cover ǹe nälä. Fraudulent claim filing den legal action-lan şu permanently Buyer-yn account-ym suspend etymak şara.

4. Buyer order receipt-ym şu kutšen ǹe confirm etšyzho, alšym product Seller-yn product listing-ynde tyge den working condition-ynde şua check etšme kerek. Order receipt-ym confirm etšen, Buyer purchase-den satisfied ulšym da transaction-ym finalized pualt, şulak payment amount licensed payment service provider partner-yn Seller account-ymde reflekted ulšym da Seller-yn withdrawal-ym licensed payment service provider partner-yn operated payment gateway-lan pomyktar. Buyer purchased Goods da/ӓ Services accepted pualtysh, šon jok claim, issue da/ӓ complaint G2G-yn 72 saat wīčne delivery sonrası relevant Buyer tärće beraltem ǹe. Finalized da completed order-lan refund beral ǹe.

5. Trading issue wīčne, Buyer-yn G2G support requests-lan information pua validation için evidence pua 48 saat wīčne response etšme kerek. Buyer tyge stipulated time frame wīčne şu ǹe pua, G2G issue-ym resolved ulšym pua da issue report-ym closed etšymak.

6. Payment dispute da chargeback-lan G2G tärze nälä. Tyge scenario-ynde G2G investigation-ym stop etymak da refund-lan inkludium request-lan entertain ǹe etymak.

7. Sale Contract-lan strict tärze relevant Seller da relevant Buyer aral täral onen. G2G Sale Contract conclusion sonrası trading issue wīčne Buyer da Seller-ym assist etšymak śara, amma Sale Contract-lan mӓnara manner-ynde responsibility da liability nälä.

8. Verification stage-ym ötkaraltšym order-lan handling fee refund beral ǹe.
   

9. Buyers original payment method pыр рe team refund töläşым peşena.

10. Cancellation payment verification stage-ym ǹe ötköraltšö den şu ulmošyn, refund ilkin purchase etšön same payment method-den etšymak.

11. Buyer kullanan payment method türӧmbal, refund licensed payment service provider partner tärze process etšymak 14 kūn wīčne kutša. Tyge banks refund-ym teńe tamat finalize etš ǹe, da funds authorization hold 14 kūn wīčne expire ulşymak.

Product Category: GiftCards / Video Games / Software

G2G GiftCards / Video Games / Software-yn loss da damage-ym, da GiftCards / Video Games / Software loss da damage den arise ulšymo holder-yn any losses da damages-lan responsibility-tarėn beral ǹe.

1. Refund eligible ulšymak, GiftCards / Video Games / Software Buyer-yn G2G account-ynten download etšön ǹe.
2. Purchase digital product ulmo den, GiftCard / Video Game / Software Buyer-yn G2G account-ymde delivered ulmo sonrası “downloaded” tärze consider etšymak. Tyge product-lan intangible ulmo den, strict tärze non-refundable da exchangeable nälät.

Product Category: Game items (game accounts, coins/currencies, coaching, game boosting service, game items and game points)

Game Items G2G independent buyers da sellers-ym connect etšüan peer-to-peer marketplace; tiyam game developer da publisher-yn tärӧ tӓrze represent etǹe, da onlar tärze on behalf of act etǹe. Each publisher account usage da transfers-lan own rules-ulmo, da buyers purchase before applicable Terms of Service-ym review etšym da comply etšym üçin sole responsibility-lan pudalym. G2G third-party publisher policies interpret da enforce etǹe, da liability-ym disclaimer etymak.

Product Category: Direct TopUp

1. Buyers product description-ym tӓrriš olen śu check etšym, game name, server, account name da purchased amount correct ulmo before final checkout tärze proceed etšym kerek.
2. Buyer negligence da/da false or wrong information den wrong purchases-etšön G2G liability alen. Tyge damages da losses-yn result ulmo možyla.

G2G Game Coaching & GamePal

G2G Game Coaching & GamePal gamers-ym expert coaches da gaming partners-lan connect etšüan, skills improve etšym da more enjoyable gaming experience create etšym üçin. Buyers “Seller Joined Late or Left Early” report etymak şara only if seller session-yn 85%-den az attend etš. Buyer session-yn tӓw ne turmošyn, buyer refund-lan entitled nälä da seller session-yn full credit alä, as if it successfully completed ulmo den. Buyer mid-session den ulak çıkşım da disconnect etšön, seller at least 85% completeden, session şon valid ulä. Full details üçin, G2G GamePal & Game Coaching Rules and Guidelines piš.

Cancellation Policy

Order Status & Cancellation Request

1. Any cancellation requests üçin, Buyer “Cancel Order” button-ym čikten da cancellation form-ym tӓtӓrӓш kerek, cancellation reason tärӧ information-lan termasuk. G2G order status gaj cancellation request-ym process etymak.
   

2. Buyer new order etšön, email da alert Seller-ym notify etšym için send etymak. Buyer new order stage-ynde order cancel etšön, system cancellation request-ym automatically process etymak da refund licensed payment service provider partner tomonidan process etymak.
   

3. Seller goods prepare etšön, Buyer-ym notification update alä. Tyge Seller general delivery information-ym (məs: server name, quantity da tӓrӧ, EXCEPT character ID) view etšön ulä. Buyer tyge stage-ynde order cancel etšön, order teŋ immediately cancel ǹe ulä, ške request Seller approve etšme kerek. Seller-den response 6 saat wīčne ǹe ulmošyn, da Seller buyer-yn cancellation request-ym accept etšön as soon as, system order-ym automatically cancel etymak. Seller new order preparation-ym 48 saat wīčne commence etšön ǹe ulmošyn, system automatically cancel etymak. Cancellation sonrası refund licensed payment service provider partner tarapyndan process etymak.
   

4. Seller preparation completed ulmo da delivery üçin ready ulmo sonrası character ID / Steam Link (da actual recipient in-game related details) view etymak. Buyer tyge stage-ynde order cancel etšön, order teŋ immediately cancel ǹe ulä, ške request Seller approve etšme kerek. Seller-den response 48 saat wīčne ǹe ulmošyn, da Seller Buyer-yn cancellation request-ym accept etšön as soon as, system order-ym automatically cancel etymak. Cancellation sonrası refund licensed payment service provider partner tarapyndan process etymak.
   

5. Seller order-ym delivery etšön the Buyer delivery-ym confirm etym da “Confirm Received” order page-ymde čiken Seller-ym funds release etymak authorize etymak. Buyer delivery sonrası 3 kūn wīčne teŋ ņe etšön, system automatically delivery confirm etymak.
   
   

Return Policy

1. Transaction completed ulmo soň, return-alan rěmžé. Transaction completed etšen, item accept etšym da transaction finalise etšym den agreement pua.

2. In-game items-ym any circumstances-den da reason-lan hödön return etǹe. Even traded character same ulmo den, item-lan back return etǹe õn. Only scammers item back ask etymak. Item return etšön, tiyam action gaj sole liable da responsible ulšymak.

Non-Recurring Payment Policy

G2G platform-ynde licensed payment service provider partner-operated payment gateways tärze all payments one-time purchases only ulä, da tyge gift cards, video games, software, game items, da game top-up services including all product categories-ym apply etšymak.

Buyer product page-ynde each purchase-lan quantity, character name, server type, da seller için special notes tärӧ all relevant information input etšme kerek. Final amount, applicable fees da taxes çumlän, payment page-ymden ošon website-ynde clearly display etymak. Buyer final amount wrong ulmo pua ten, purchase proceed ǹe etşymak option-al. G2G Buyers order details purchase finalise etšme umbal tӓrriš review etšymak encourage etymak.

G2G proven negligence da/da purchase finalise etšme ške false or wrong information provided den Buyer-yn wrong order details-tarėn liability alen. Tyge damages da losses result ulmo możyla.

Specifically for Singapore Users (Effective 29 January 2024)

1. SGD currency-ym Singapore mobile number-lan registered users only access etšymak.

2. Any unused G2G Store Credit da Seller Credit SGD-den local currency-ymde automatically convert etymak, registered mobile number country gaj.

3. SGD continue use etšym pua ten, mobile phone country Singapore tärze update etymak. Amma Singaporean users SGD only use etšym tärze restricted ulä. Any non-SGD Store Credit da Seller Credit SGD-den convert etymak result ulä.

4. G2G Store Credit-ymde refund etymak da Seller Credit-ym G2G Store Credit-ymde withdrawal etymak option şon available ulä nӓlät.

Seamless transition ensure etšym da existing G2G Store Credit da Seller Credit SGD-den maximum use etšym üçin, conversion date before tyge balances utilize etšym gaj encourage etymak. Tyge credits-den any disruption ǹe optimal benefit alšymak enabled ulä.

Please note conversion process fully automated ulä, da remaining credits conversion date before utilize etšym pua ten, your part-den no action required ulä.