Seller-protection provi instant payoutmen til kvalificate seliatores, irrespective of resultat of ein chargeback. Lis program helpet shielda seliatores contra financial risk, provided certen conditions es met.

Por verifica yor eligibility, ga al yor profile-page sur G2G.

Qualification Criteria

Por esser eligible por seller chargeback-protection, seliatores must meet li sequent requisites:

1. Respond promptly to e-mail notifications pri chargebacks e submit sufficient proof of delivery.
2. Maintain a monthly chargeback percentage quel ne excede 0.5%.

Eligibility Overview

Eligible

Seliatores recipi instant payout, etiam si li chargeback es decidet in favor de li buyer, tam longe as:

• Li chargeback percentage es 0.5% o inferior, e
• Adequat proof of delivery es providet in tempore.

Not eligible

Si un seller ne mey meet li criteria:

• Li disputed sum posse esser retenet til li payment gateway attinge un decision.
• Si li seller vence, li fondos esset liberat.
• Si li buyer vence, li sum esset deductet.
• To aplica a omnen species de chargeback-causes.

Chargeback Percentage Calculation

Chargeback percentage = disputed sum del precedent mense ÷ sales de du mensus ante

Mense	Sales	Disputed Sum	Chargeback %	Eligibility
Jan	$100,000	$1,000	-	-
Feb	$80,000	$400	-	–
Mar	$120,000	$1,100	0.4%	Eligible
Apr	$70,000	$600	1.375%	Not eligible
May	$120,000	$600	0.5%	Eligible

Exemple:
Por verifica eligibility por May:
April’s disputed sum ($600) dividet per March’s sales ($120,000) = 0.5% → Eligible

Best Practices por prevenir chargebacks

Por reducter li chargeback risk e mantener protection:

• Redige accurate e detailed product descriptions
• Include multipes photos de alt qualitá del artifact
• Submisset complete proof of delivery promptmen
• Responda al messages de li buyer e resolve issues professionalmen
• Keep omne communication e supportant documentation por reference