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Ii article ke English se AI translate karaa gais rahaa. Kuch details ekdam sahi nai hoe sake hai.

Main Apne Order Status Ko Aasaan Se Kaise Track Kar Sakta Hoon Aur G2G Par Cancellations Ko Kaise Samajh Sakta Hoon?

Aakhri baar update: 24 Sep 2026

Apake Purchase Orders khoje:

  1. Menu me jaake "Purchase Orders" chuni.
  2. Apne order ke type ke hisaab se sahi link chuniye (Top Up, Gift Cards, etc.)
  3. Apne order details page par progress indicator ka istemaal karke status track kariye.
  4. Automatic completion se bachne ke liye full delivery ke 3 din ke andar order milne ki pushti kariye.

Order Status Indicators:

Status
Indicator
Kya seller cancellation approve karega?
Order Placed- Order place ho chuka hai, payment confirmation ka intezaar hai
To Pay
- Payment nahin hui hai
- Payment decline ho gayi hai ya safal nahin hui
- Bank ya payment processor se payment clearance ka intezaar hai
- Payment processor payment ki jaanch kar raha hai
Paid
- Payment ho chuki hai
- Buyer ke verification ya EKYC complete karne ka intezaar hai (agar zaroori ho)
Preparing- Seller ne general delivery info dekh li hai (jaise: server name, quantity, etc., character ID ko chhod kar)✔
Prepared- Seller ne character ID / Steam Link (ya in-game actual recipient se related details) dekh liye hain aur delivery ke liye tayyar hai.✔
Delivering
- Seller delivery karne ke process me hai
- Partial delivery ho chuki hai
✔
Delivered
- Seller ne order poori tarah deliver kar diya hai
- Buyer ke order ko received ke roop me confirm karne ka intezaar hai
Completed
- Buyer ne order ko received ke roop me confirm kar diya hai, aur payment seller ko release kar di gayi hai
- System ne full delivery ke 3 din baad order ko automatically complete kar diya hai
Cancelled- Order cancel ho chuka hai. Agar account se koi deduction hui hai, to bank 1-14 din me transaction ko void kar dega.

Order Cancellations & Refunds:

  • "Preparing" ya "Delivering" status me cancellation ke liye seller ki approval zaroori hai, taaki seller ke resources ka hisaab ho sake.
  • Cancellation approval ke timeframes:
    • Preparing/Prepared: 48 ghante.
    • Delivering: 48 ghante.
  • Agar seller is waqt ke andar response nahin deta, to order automatically cancel ho jaata hai aur refund ho jaata hai.
  • Refund me deri isliye hoti hai kyunki sellers ko financial loss se bachane ke liye cancellation ke liye seller approval zaroori hota hai.
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