Seller protection se qualified sellers ke liye instant payout milta hai, chahe chargeback ka natija kuchh bhi ho. Yeh program sellers ko financial risk se bachane mein madad karta hai, jab tak kuchh shartein puri ki jaati hain.

Apni eligibility check karne ke liye, G2G par apna profile page kholiye.

Qualification Criteria

Seller chargeback protection ke liye eligible hone ke liye, sellers ko yeh requirements puri karni hongi:

1. Chargeback ke baare mein email notifications ka jaldi jawab dijiye aur delivery ka kaafi proof jama kijiye.
2. Apna monthly chargeback percentage 0.5% se zyada na rakhiye.

Eligibility Overview

Eligible

Sellers ko instant payout mil jayega, chahe chargeback buyer ke favour mein decide ho, jab tak:

• Chargeback percentage 0.5% ya usse kam ho, aur
• Waqt par delivery ka kaafi proof diya gaya ho.

Not eligible

Agar seller criteria puri nahi karta:

• Disputed amount payment gateway ke decision tak hold rakha jayega.
• Agar seller jeet ta hai, to funds release kar diye jayenge.
• Agar buyer jeet ta hai, to amount deduct kar liya jayega.
• Yeh sabhi tarah ke chargeback reasons par lagu hota hai.

Chargeback Percentage Calculation

Chargeback percentage = Pichhle mahine ka disputed amount ÷ Do mahine pehle ki sales

Month	Sales	Disputed Amount	Chargeback %	Eligibility
Jan	$100,000	$1,000	-	-
Feb	$80,000	$400	-	–
Mar	$120,000	$1,100	0.4%	Eligible
Apr	$70,000	$600	1.375%	Not eligible
May	$120,000	$600	0.5%	Eligible

Example:
May ke liye eligibility check karne ke liye:
April ka disputed amount ($600) ÷ March ki sales ($120,000) = 0.5% → Eligible

Best Practices to Prevent Chargebacks

Chargeback risk kam karne aur protection banaaye rakhne ke liye:

• Saaf aur detail mein sahi product descriptions likhiye
• Item ki kai achchhi quality wali photos dijiye
• Delivery ka complete proof jaldi jama kijiye
• Buyer ke messages ka jawab dijiye aur maslon ko professional tareeqe se suljhaiye
• Reference ke liye saari communication aur supporting documentation sambhal kar rakhiye