Singapore ke Users ke liye Note: Singapore-specific payment instructions ke liye kripya is article ko refer karein.

Note : Seller Withdrawal Credit ko dusre currency me convert karna filhaal supported nahin hai.

Hum aapke Available Balance ko Store Credit me transfer karna support nahin karte, aur Available Balance ka istemal platform par orders place karne ya checkout ke liye bhi nahin kiya ja sakta.

Regulatory requirements ke palan ke liye, funds sirf un payment accounts me withdraw kiye ja sakte hain jahan beneficiary name G2G profile name se match karta ho.

Sellers apni payments ko in me se kisi bhi option ke through manage kar sakte hain:

Payment Options

• Auto Remittance
  Eligible sellers automatic payments ke liye opt kar sakte hain. Isse withdrawals tezi se aur bina manual steps ke process hote hain.

• Manual Payment Request
  Sellers manual tareeke se bhi withdrawal request kar sakte hain. Yeh option zyada flexibility deta hai, lekin company approval ke अधीन hota hai.

Kya Main Apna Withdrawal Account Pahle Se Set Kar Sakta/ti Hoon?
Filhaal hum withdrawal account ko pehle se set up karne ki support nahin karte. Withdrawal accounts sirf tab add kiye ja sakte hain jab aapke seller account me active balance (payment) available ho.

Manual Payment Request ke Liye Step-by-Step Guide

1. Apne G2G account me log in karein, aur top menu me apne "profile icon" par click karein. Dropdown se "Available Balance" select karein.

2. Aap existing payment account me withdrawal kar sakte hain ya naya account add kar sakte hain

   • Naya account add karne ke liye, payment gateway select karein ya aur options dekhne ke liye currency change karein

3. Saari required jankari bharein aur apna naya payment account save karne ke liye Submit par click karein

4. Jab aap withdrawal ke liye tayyar hon, ek payment account select karein aur amount enter karein

5. Withdrawal confirm karne se pahle saari jankari dhyan se review karein

6. Submission ke baad, aapko ek payment request number milega

7. Apna payment ID dekhne ke liye, apne Available Balance par click karein

8. Phir aap apna Payment ID dekh aur uski poori details hasil kar sakenge

IMPORTANT: WITHDRAWAL VERIFICATION

Kuchh cases me, G2G aapse withdrawal process hone se pahle identity verification step poora karne ke liye kah sakta hai. Yeh ek standard compliance requirement hai aur isse yeh zahir nahin hota ki aapke account me koi dikkat hai.

Agar verification zaroori ho:

• Aapko G2G ki taraf se email ke zariye khaas instructions ke saath bataya jayega.
• Aapse passport ya driver's license jaisa valid government-issued ID jama karne ke liye kaha ja sakta hai.
• Review period ke dauran aapke funds aapke account me surakshit rahte hain, un par koi risk nahin hota.
• Jab verification chal rahi ho, tab apni withdrawal request cancel karne ki koshish na karein.

Verification complete hone ke baad, aapka withdrawal agle available payment cycle me process ho jayega.

Agar aapne apne documents pehle hi submit kar diye hain aur 5 business days ke andar koi update nahin mila, to G2G Support ko support@g2g.com par contact karein aur apna ticket ya withdrawal reference number zaroor include karein.