If you’re switching devices or transferring ownership of a Clash Royale account, unlinking the current account from the old platform is required. This guide explains how to request an unlink and what to prepare for a successful transfer.

The Request to Unlink an Account

1. Clash Royale-i baş ke, main screen-ən chap saran Settings nishonēy-ə tap kon.
2. Help and Support-ə tap kon.
3. Pāyin-ə rāst gōshā-ye safhe, Email nishonēy-ə tap kon, pas Other Questions-ə entekhab kon.
4. Email-app-e pishfarz-e shoma (masalan, iCloud Mail, Gmail) baz boŝe va yek email-e amāde barāye Supercell Support neshun de.
5. Recipient u subject-ə taghyir nade. Dar avalin satr-e matn-e email, dalil-e khod barāye unlink kardan-e account ra benevis.

Information Required to Unlink an Account

Foroshande bayad in etelā’āt ra erā’e kone, ke bayad dar email-e shoma be support ham vājeb bashand:

1. Nāme account-e bāzi
2. Vabastegi be clan (agar lāzem bud, nām-e clan ra ham benevis)
3. Sath-e tajribe (adad-e neshān dade shode dar āyene setāre-ye kabud)
4. Tarikh va sā’at-e akharin login
5. Tarikh-e ijād-e account (māh va sāl)
6. Shahr yā کشvar-i ke account dar ān sākhte shode
7. Model-e device-e estefāde shode barāye bāzi
8. Sabeghe-ye kharid
   • Agar gem kharidari shode: screenshot-e 5 رسید-e aval va 5 رسيد-e akhar ra bedid
   • Agar hich kharidi anjām nashode: faghat benevisid "No purchase"

How to Reduce the Risk of Account Recovery by the Original Owner

Barāye emniat-e account ba’d az daryaft an:

1. Fawran password-e vabaste be account-e platform (Google/Apple ID) ra avaz kon.
2. Ba estefāde az vāseṭe pardākht-e khodet, yek gem purchase anjām bede ta sabeghe-ye molkiyat-e account be-ruz shavad.
3. Az foroshande tamām etelā’āt-e account ra darkhast kon va darkhast-e unlink ra roye device-e khod takmil kon.

Platform-Specific Scenarios

Bast be platform-e foroshande va kharidar, gāh گāhi marāhel-e unlink farq darad:

Seller: iOS | Buyer: Android

• Agar az ghabl vasl shode:
  Foroshande unlink darkhast mikone, pas be Google Play-e kharidar vasl mikone.
• Agar hanooz vasl nashode:
  Foroshande be device-e Android-e kharidar vasl mikone. Sipas kharidar darkhast mikone Game Center-e ghabli laghv shavad.

Seller: iOS | Buyer: iOS

• Agar az ghabl vasl shode:
  Foroshande unlink darkhast mikone, pas be Game Center-e kharidar vasl mikone.
• Agar hanooz vasl nashode:
  Foroshande az Game Center-e feli unlink mikone, pas be Apple ID-e kharidar vasl mikone.

Seller: Android | Buyer: iOS

• Agar az ghabl vasl shode:
  Foroshande unlink darkhast mikone, pas be Game Center-e kharidar vasl mikone.
• Agar hanooz vasl nashode:
  Foroshande be device-e iOS-e kharidar vasl mikone. Sipas kharidar darkhast mikone vasl-e ghabli Google Play laghv shavad.

Seller: Android | Buyer: Android

• Agar az ghabl vasl shode:
  Foroshande unlink darkhast mikone, pas be Google Play-e kharidar vasl mikone.
• Agar hanooz vasl nashode:
  Foroshande az Google Play unlink mikone, pas be Google account-e kharidar vasl mikone.