Меӧн проблемаӧсь тайӧ төлӧм корӧмйӧн — мый тэныд виччысьны?

Njuörm Singapur ulöys: Völjöysöŋöda сій статья regionalöyöсь nyölsisö da пуктыны ynӧdkaӧd.

Sydalöys withdrawal request öd öсь ödӧ, völjöysöŋöda сьылі сценарийтӧйö ньöдъясöс кывтны, сійӧн вӧчны причинасö гöгöрвотны да вевтвысьöм шийнясö пӧртавны.

Сценарий 1: Withdrawal Submitted by Mistake

Мыйӧн: Тi submitted withdrawal erroröн.

Шийняс: Вӧлі уджалысь тöдöмӧн, ticket submitöй вӧчны request cancellation-öс—пырöдӧм payment наӧдз вӧлі на вӧлӧ processing öд completed озьыдз.

Сценарий 2: Withdrawal Transaction Was Cancelled

1. Payment gateway-öн technical issue

Шийняс: Please try withdrawing again. Payment atöдыс scheduled next cycle-öдз processing вӧд.

2. Account validity issue

Шийняс: Account details-öс double-check вӧчны да payment information correcting-öйныс пыдди withdrawing again вӧчны.

3. Sold orders-öн issue

Шийняс: Further assistance öсь G2G customer support-öс contact вӧчны.

4. Available balance insufficient

Шийняс: Withdrawal amount-öс adjust вӧчны либӧ different currency-öс switch вӧчны да try again.

5. Payment refused (PayPal MassPay)

Шийняс: Тiән PayPal account payment-öс refuse вӧлі. Problem resolve вӧчны PayPal support-öс contact вӧчны. Fix as soon as, G2G account information-öс update вӧчны да withdrawing again.

6. Payment denied (PayPal MassPay)

Шийняс: Тiән PayPal settings may not allow receiving funds G2G-сь. Withdrawal again trying öдз advanced settings-öс review da update вӧчны.

7. Recipient only accepts PayPal payments via website (PayPal Regular)

Шийняс: Тiән PayPal account accepts only website checkout via payments. Settings-öс update вӧчны либӧ different account-öс switch вӧчны да try again.

Сценарий 3: Withdrawal Transaction Was Delayed

1. National public holiday

Шийняс: Withdrawals next working business day-öдз processed вӧд.

2. System maintenance

Шийняс: Finance team payment-öс process вӧд, payment gateway back online лэдзысьыс.

3. Skrill (Moneybookers)-öн technical issue

Шийняс: Skriill-ӧс issue resolved лэдзӧм бӧрын withdrawal-öс process вӧд.

4. Payment is unclaimed (PayPal MassPay)

Шийняс: Payment sent вӧлі, но unclaimed кодзь. PayPal account-öс log in вӧчны currency settings-öс review вӧчны да funds accept вӧчны.

Сценарий 4: Withdrawal Is On Hold Pending Verification

Мыйӧн: Тiән withdrawal request on hold, да тiән identity verification тамамтны колӧ funds release инӧдз.
Мыйӧн быдӧс: G2G-лы seller identities verify вӧчны колӧ regulatory compliance частьыс, Customer Due Diligence (CDD) öдöв. Сійӧс account-ӧйлань sale бӧрын кезьтӧм кадӧ кыдзи ӧтка trigger вӧчысьны, сійӧ account bad thing вӧлӧмсӧ оз кылдыр, да funds risk оз вӧлӧ.

Мый вӧчны:

1. G2G registered email address inbox-ӧс check вӧчны, G2G-сь verification request да specific instructions-сӧ öтластыны.
2. Requested documents promptöя submit вӧчны. Usually valid government-issued ID, кыдз passport либӧ driver’s license, соӧсь вӧлӧ.
3. Documents submit бӧрын review completed вӧтчыны 5 business days-ӧдз шыбытны.
4. Verification in progress вакытӧ withdrawal request cancel оз вӧчны.
5. Documents submit вӧлі да 5 business days бӧрын update оз пырьӧм, G2G Support-ӧс support@g2g.com вылӧ contact вӧчны да message-ӧд ticket number либӧ withdrawal reference number пыртыны.

Verification period вакытӧ funds safe кежысь вӧлыны, да review complete бӧрын release вӧлыны.

Сценарий 5: Withdrawal Is in "Processing" Status

Мыйӧн: Тiән withdrawal request "Processing" статуста лоӧ, да тi оз тöдлыт, мыйӧн ытшкыштӧ.
Мыйӧн быдӧс: Мост withdrawals same dayӧс completed вӧлӧ, но some 1–3 business days кежлӧ completion-ӧдз лоӧ.

Мый вӧчны:

• 3 business days либӧ медсяльыж оз-на кольӧм; action колӧтӧм öмыт—payment processing усьтӧм да typicalöн сійӧ timeframe-ӧс бӧрын completed вӧд.
• Withdrawal тiән "Processing" статуста 3 business days-ӧдз кынь кодь вӧлі, G2G Support-ӧс ticket submit вӧчны, да payment request number пыртыны, мыйöн team follow up вӧчны.

PayPal-сь Help колӧ?

PayPal-related issues вылӧ, тi кужанӧн customer support-ыдöн ӧтка contact вӧчны:
PayPal Customer Support