Eh guide G2G platform par sellers ke expectations batawe hai. In guideline ke palan se transaction smoothly hoga, buyers ke saath trust bana rahīga, aur account par penalty ya suspension ke risk kam hoi.

✅ Sellers Kya Karna Chahi

Delivery aur Evidence

• Samay par delivery kari: Buyer ke chuni gayi samay-sima ke andar sab delivery poora kari. Aisan delivery duration set kari jisko aap lagatar pura kar sako.
• Transaction evidence upload kari: Screenshot (transaction se pahile aur baad mein) ya video proof dijiye jisme quantity aur item order ke saath match kare. Delivery ke baad sab evidence order details page par upload kari.
• Inventory sahi rakhi: Listing banāwe se pahile hamesha inventory updated aur kaafi hai ki nahi, eh dekh li.

Communication aur Conduct

• Sirf G2G chat ka upyog kari: Buyer se kewal G2G chat system ke through baat kari. Game ke andar communication mana hai.
• Vinamr aur professional bani: Sab message mein shisht bhasha ka upyog kari aur inappropriate content se bachi.
• Sandehjanak activity report kari: Agar buyer off-platform transaction shuru karne ke koshish kare, turant G2G ke report kari.

Account Management aur Compliance

• Sirf ek account rakhi: Ek hi G2G account chalai aur apne listing se kharidari na kari.
• Platform ke niyam palan kari: Listing ya trading se pahile product-specific rules aur transaction evidence requirements achchhi tarah jaan li.
• Refund policy follow kari: Agar seller ki galti se refund dena pade, to us se sambandhit processing fees dene ke liye tayyar rahi.
• Dispute responsibly sambhali: Agar seller ke error se dispute ho, to related cost ya loss seller ki zimmedari hoi.
• Dispute mein sahyog kari: Dispute resolution ke dauran G2G ke request par turant aur poora jawab dijiye.

Product aur Listing Standards

• Sensitive data ke liye secure system ka upyog kari: Agar alternative suggest kare, to information designated secure system se upload kariye—kabhi password ya activation code chat me share na kari.
• Sahi description likhi: Product description sachcha, specific, aur item ke actual condition ke mutabik hona chahi. First-hand supplier details disclose na kari.
• Sirf legal goods aur services bechi: Paka kari ki sab product aur service legally praapt ki gayi hai aur local regulations ke mutabik hai.
• Legal risk se bachi: Aisan product listing me na rakhi jo aap ya buyer ke liye legal problem paida kare.
• IP rights ka samman kari: Apne listing me bina authorization ke images, names, ya logos ka upyog na kari.
• Warranty guideline follow kari: G2G ke warranty terms samajh ke unka palan kari. Subscription-based products ke liye warranty period ek mahina hai. Is se adhik warranty duration advertise ya promise na kari.
• Har product sirf ek baar list kari: Ek hi item ke duplicate listing se bachi.
• Sahi category me list kari: Agar suitable category nahi hai, to listing se pahile G2G se contact kari.
• Sirf platform par transaction kari: GamerProtect coverage ke fayda ke liye sab order G2G platform ke andar poora kari.
• Visible bani rahi: Potential order attract kare ke liye apna seller account jitna ho sake online rakhi.

❌ Sellers Ko Kya Nahi Karna Chahi

Delivery aur Order Handling

• Delivery deadline miss na kari: Samay par delivery na karne par order failure ki poori zimmedari aap par hoi.
• Order cancellation ke liye na maangi: Seller buyer se order cancel karne ke liye nahi kah sakta. Agar cancellation seller ki galti se hoi, to compensation lag sakta hai.
• Verification bina trade na shuru kari: Jab tak order confirm hoke tradable mark na ho, tab tak koi trade shuru na kari.

Communication aur Platform Integrity

• Offsite deal offer na kari: Off-platform ya personal transaction offer ya accept karne ki koi bhi koshish sakht mana hai aur account suspension hoga.
• Game ke andar baat na kari: Sab communication G2G chat ke andar hi rahi chahi. In-game messaging allowed nahi hai.
• Offensive content post na kari: Harassment, dhamki, ya inappropriate content kisi bhi surat me bardasht nahi hai.
• G2G ya users ko dhamki na dijiye: G2G staff ya customers ke taraf koi bhi dhamki account termination ka sabab banei.

Account Misuse

• Multiple accounts na banai: Ek se zyada G2G account operate na kari.
• Apne listing kharidna mana hai: Eh fraudulent behavior maana jata hai aur account suspension hoga.

Product Violations

• Buyer ke account ka upyog na kari (Manual Top-Up ke alawa): Buyer ke account me login karna sakht mana hai, jab tak Manual Top-Up service ke liye iski explicit permission na ho.
• Restricted accounts na bechi: Aisan game accounts jo cheating ya ban ke kaaran sirf offline mode me use ho sakte hain, allowed nahi hai.
• Product defects na chhupai: Jani-pahchani problems ko na chupai. Product description honest aur complete hona chahi.
• Illegal items na list kari: Aisan product ya service jo local law ke khilaf hai (jaise illegal drugs, firearms, adult content) sakht mana hai.
• Items illegal tareeke se na praapt kari: Fraud, hacking, ya anya illegal method se mile item na bechi.
• IP rights violate na kari: Unauthorized brand assets ka upyog ya copyright/trademark rights ka ullanghan allowed nahi hai.
• Software & App subscriptions ek mahina se adhik na list kari: Software & App listing ke liye sirf ek mahina subscription duration allowed hai. Is se adhik validity wale listing hata diye jayenge.
• Extended warranties ka advertisement na kari: Listing description me aisan warranty ya guarantee period na likhi, aur na aisan sanket dijiye, jo G2G ke official standard se adhik ho. Subscription-based product ke liye maximum ek mahina hai.

Platform Abuse

• Repeat violations na kari: Baar-baar niyam todne par permanent suspension hoga.

  Possible complaints aur disputes se bachne ke liye, hum account ke available balance ko saath hi 6 mahina ke liye freeze kar denge. Withholding period ke dauran, platform zarurat pade to seller ke available credit limit se funds deduct kar sakta hai, taaki seller ke transactions ya actions se utpann kisi bhi loss, compensation, refund, fine, ya anya liability ko cover kiya ja sake.

• Malicious competition me shamil na ho: Competitors ko sabotage karne ya galat bharm failane ki koi bhi koshish mana hai.
• Listings manipulate na kari: Search system ko dhokha dene ke liye misleading tags ya irrelevant keywords ka upyog allowed nahi hai.
• External links ka upyog na kari: Store name aur listing images me platform ke bahar web address ya link nahi hona chahi.
• Galat category me list na kari: Galat jagah par ki gayi listing hata di ja sakti hai aur account penalty ka karan ban sakti hai.
• Tayyari bina selling shuru na kari: Jab tak product rules aur evidence requirements poori tarah samajh na lo, tab tak selling na kari.
• Dispute me sahyog na karne se bachi: Dispute process ke dauran G2G ko passive ya adhura jawab dene se aapke seller privileges par asar pad sakta hai.