G2G पर pahchaan verify kare ke jaldi kaise poora karein?

Identity verification ke dauraan sabse achchha image quality sunischit kare ke khaatir, hum mobile device ke saath neeche diye gaye browsers use kare ke sifaarish karte hain (kyonki mobile camera aam taur par webcam se behtar perform karta hai):

Sifaarish kiye gaye Mobile Device

• Android: Firefox ya Google Chrome
• iOS: Safari

Aap webcam ke saath computer bhi use kar sakte hain.

Shuru Karne Se Pehle Ki Taiyaari

1. Camera permissions enable karein
   Sunischit karein ki aapke device ka camera access enabled ho, lens par koi rukawat na ho, aur camera theek se kaam kar raha ho.
2. Apne pehchaan patra taiyaar karein
   Sirf physical documents swikaar kiye jaate hain. Kripya ek valid sarkari ID taiyaar karein, jaise:
   • Driver’s license
   • Passport
   • ID card
3. Apna environment theek karein
   Sunischit karein ki roshni barabar ho. Bahut andhere ya bahut zyada roshan mahaul se bachein.

Qadam-Dar-Qadam Guide

1. Apna device chunen aur prakriya shuru karein

• Agar aapke phone camera se capture poora na ho paaye, to computer par switch karein.
• Agar aapke computer camera se capture poora na ho paaye, to mobile device par switch karein ya mobile par continue karein:
  • Screen par dikhaye gaye QR code ko apne smartphone ya tablet se scan karein.
  • QR code kaise scan karein:
    • iOS: Built-in Camera app ya koi bhi QR code-samarthit app use karein.
    • Android: Koi bhi app use karein jo QR code scanning support karta ho.

2. Desh/region aur document type chunen

Sunischit karein ki chuna gaya desh/region aur document type us ID se match karta ho jo aap upload kar rahe hain.

3. Apne document ka saamne wala hissa capture karein

Document ko camera frame ke andar rakhein aur sunischit karein ki:
- Tasveer saaf ho
- Koi chamak ya reflection na ho
- Sabhi text padhne layak hon

Photo lene ke liye capture button par click karein.

4. Confirm karein ya dobara capture karein

Agar captured image mein koi samasya ho:
- “Try again” par click karein, ya
- “Continue With mobile” chunen

5. Apne document ka pichhla hissa capture karein (yadi lagu ho)

Apne ID ke pichhle taraf ko capture karne ke liye wahi qadam follow karein.

6. Document ki jaankari verify karke submit karein

System aapke document se jaankari apne aap nikaalega. Kripya dhyaan se review karein:
- Agar sabhi details sahi hain, verification poora karne ke liye “Submit Information” par click karein
- Agar koi antar ho, to submit karne se pehle unhe manually theek karein

7. Selfie verification

Shuru karne se pehle, screen par diye gaye instructions ko dekhein aur sunischit karein ki aapki setup neeche di gayi requirements ko poora karti ho:
- Apna chehra frame ke andar rakhein
- Seedhe (horizontal) angle se seedha camera ki taraf dekhein
- Side profile ya bahut zyada tedhe shots se bachein
- Chashma, topi, ya chehra dhakne wali koi cheez na pehnein
- Agar aap chashma pehente hain, to sunischit karein ki lense par koi reflection na ho
- Saaf background ya roshan deewar ka use karein
- Theek roshni sunischit karein (andhere ya bahut zyada exposure wale mahaul se bachein)

“Start Now” par click karein. System capture se pehle 5-second countdown shuru karega.

8. Screen par diye gaye instructions follow karein

Capture ke dauraan camera ki taraf dekhein aur jo bhi aasaan prompts diye jaayen unhe follow karein (jaise muskurana).

9. Capture hone ka intezaar karein

System countdown ke baad photo capture karega. Process poora hone tak usse band na karein. Agar verification fail ho jaaye, to aapko dobara koshish karni hogi.

10. Completion notification

Jab saari images safalta se submit aur verify ho jaayengi, aapko ek confirmation email milega jo batayega ki process poora ho gaya hai.

Madad chahiye?

Agar process ke dauraan aapko koi samasya aaye, to kripya hamari technical support team se contact karein.
Aapki samasya ko jaldi hal karne mein hamein madad karne ke liye, kripya yeh jaankari dein:

• Aapke mobile device ka model
• Aap kaunsa browser use kar rahe hain
• Samasya ke screenshots ya screen recording

Hum aapki madad ke liye yahan maujood hain.