Mura do vel oo erriu-sishag daue son G2G as t’ou nyn myrgey son freggyrt, ta shin toiggal dy vel shen feer ourysagh. Shey shoh ny t’ou laccal fys er-son cadjin t’eh goaill gys freggyrt, cre nagh jean oo, as kys dy hur-sou dys dy vel dty ourys er ny choyrlaghey myr s’mie as lhisagh eh.

Cre fhad ta eh marish dy gheddyn freggyrt?

Ta G2G gobbraghey dy freggyrt da ooilley ny ticketyn cooney cha tappee as ta feer phossible, ayns coitchyn stiagh ayns 24 dys 72 oor er laa-oayllee. Agh, ayns feallagh ny hraa raghagh er-laaghey noyns ny h-ymmey hurrysagh, son sampleyr lheid y cuirr mooar y gheddyn jeu ny ny cur-choardail, foddee dy bee lheid y freggyrt beggan ny s’mooadey.

Cre dy yannoo myr t’ou fheet

• Jeeagh er dty phost-lioar, goaill stiagh ny pasteejyn spam ny junk, erbee freggyrtyn veih support@g2g.com.
• Logg stiagh ayns dty chunntys G2G as jean taghyrt gys yn earish Support Tickets dy lurg ennym dty shirrey.
• Bee foighidnyssagh, as cur ticket mie-chooney as fys cooie ayn, son ta shen cur ny share drassaghey er y chor dy gheddyn freggyrt ny s’gerjeiley as ny s’foayrtey.

Cre'n-fa nagh vel oo lhisagh cur stiagh ymmodee ticketyn

Ta shin toiggal yn greim-adyl, agh my t’ou cur stiagh ymmodee ticketyn son yn un choyrle v’ee, foddee dy jean shen sheeynys yn choyrlagh cooney. Ta'n caag shoh dy leah:

• Lonnit ticketyn: Ta ticketyn ghoanney cur teshaghey er y system as cur mooadys er y chanoonagh dy chur toshiaght as freayll rish dy h-ynsagh dy mie.
• Ticketyn cuillym = mooadys ny jean: Shegin da ny hoilshee cooney ticketyn ghoanney aighney as croo cooney, ta ushtey traa feer foayrd.
• Fys nagh vel co-reiltagh: Tra ta'n un ourys roie trooid chaghlaaghyn nairey, foddee context feer scanshoil goll er challoo ny goaill mee-chlashtyn.

Co-choyrle: Freill rish un ticket son un ourys. My ta fys elley ayd dy chur, cur freggyrt dys dty ticket t'ayn schon, raad dy chroo ticket noa.

Cleasyn smoo son cooney ny s'tappee

• Bee soilshagh as co-chruinn: Cur stiagh ny mion-raadyn t'astyll, myr eabyn earroo oardragh, screenyn, as cur-scooyl er yn ourys.
• Reih yn ronney cairagh: My t'ou rere yn skeeal cha, ta reih y chassayd cairagh cooney rish dty ticket ynnyd cur dys yn lurgey smoo cooie.
• Cur anmainn co-mooar: Ta çhengey voyrnagh, tursonagh cur er bun dty turn experience cooney.

Foddey myr t’ou foast gyn freggyrt lurg 72 oor?

My ta eh ny smoo na 72 oor gyn freggyrt:

1. Jeeagh reesht er dty phost-lioar as dty thaboose ticket cooney.
2. Freggyrt dty ticket t'ayn schon dy lurg graihyn.
3. Gow kiarail nagh jean oo ticketyn noa hoshiaght son yn un ourys — cha jean shen agh cur ris yn mooadys.

Fosty

Jean yn red shoh	Nagh jean oo shen
Cur stiagh un ticket soilshagh, co-chruinn	Cur stiagh ymmodee ticketyn son yn un ourys
Cur mion-raadyn noa myr freggyrtyn da dty ticket toshiaght	Croo ticketyn noa son follow-up
Fuirragh dy foighidneach as jeeagh er stayl dty ticket	Lhig spam dys y system lesh messageyn ghoanney

Laccal cooney elley? Faghys er ar doolane-aaghtçhyn dy hirrey er goaill stiagh ry-cheilley foast ny smoo goaill stiagh.