What Should I Do If I Receive Something Other Than What I Paid For?

Sellers are responsible for providing clear and accurate item descriptions. In the rare event that your order does not match the listing, follow these steps:

Step 1: Contact the Seller

Reach out to the seller via G2G Web Chat to explain the issue.

In most cases, it’s just a misunderstanding that can be quickly resolved.

Step 2: Report an Issue (If Needed)

If no resolution is reached after speaking with the seller:

• You may report the issue with the trade.
• Be sure to include any relevant evidence or screenshots to support your case

If G2G finds that the item delivered is not as described, a refund will be issued accordingly.