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Why Is My Account Suspended or Restricted?

Last updated: 13 Aug 2026

Account suspension or restriction may occur for various reasons, including but not limited to the following:

  • Engaging in private deals or transacting outside of G2G
  • Suspicious behavior or involvement in fraudulent activities
  • Irregularities in account activity
  • Violation of the Terms of Service
  • Submitting fraudulent claims, such as filing a chargeback after receiving an order
  • Asking users to complete a transaction before delivering the order
  • Creating multiple accounts
  • Exploiting the G2G Marketplace system
  • Harassment, spamming, abusive behavior, or any inappropriate conduct

If you believe your account was wrongfully suspended or restricted, please feel free to contact our customer support team to appeal.

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